Increasing Sales in a Down Turn
Programme Aim
Knowing how to sell is more important than ever in the current market. This programme aims to provide you with a key understanding of how sales can be increased, even in a down turn. You will gain an insight into what makes people buy, how to overcome objections and learn 7 different ways to close a sale. Businesses will leave with their own personalised sales process that can be put to use immediately.
Programme Content
Sales Planning
Designing the right sales process for your business
Measurement Systems
Strategy dealing with competition
Increase the average spend per customer
Capitalise on the most valuable of your 5 sales growth opportunities
Presenting your products and services
Customer Service Ladder
The Three Rings of Customer Service
Building Loyalty